I'd by now named in a couple of timing belt for my truck and the individual about the cellular phone was definitely valuable as well as instructed me thaty he was double examining The provision from the section. After he told me it absolutely was in inventory I questioned my father to pick it up for me due to the fact I used to be at get the job done. We’ll it turned out the two workforce were contradicting eachother on The provision. They told my dad to return for your element in a later on time and we did only to understand that it absolutely was the wrong just one throughout set up.
July 31, 2014 at seven:55 pm I've put 2 crank kits in my ninety seven f150 four.two they both arrived from autozone I’m tired of this I put almost everything in that motor new and now it rattles and no oil stress I'm able to’t get the store which i obtained it from to make it correct Therefore if autozone don’t do a thing relating to this by the end of following week I’m putting a lawsuit versus all of them I’m requesting is to make it correct if I consider it to court docket I’m asking for a new motor furthermore labor that it took to drag the engine and to rebuild it and to set back again witch concerns all around $2400 in labor so just ensure it is proper and we want need to go threw all of that and if we do visit courtroom I’ll switch them into business burrow sorry but just have your retail store in Elizabethton TN.
I've taken my motor vehicle to your dealership not once, but 2 times and I had been offered an estimate and I hand shipped it to (Mr. Jorge Alvarez) district supervisor whom, I’ve addressed to the previous number of weeks. I've talked to him a lot of times and unfortunately, in the present time I have yet for getting this problem resolved. It’s not their automobile so, they don’t care in regards to the condion that I am driving close to in. I've also contacted the regional Place of work on 3 situations and remaining 3 messages , one which they supposedly never ever been given for (Mr. Josh Hughes) the regional supervisor and that's wherever this circumstance stands in the intervening time. I are already a lengthy time client of AutoZone nonetheless, after the mishandling of the lack of getting my car or truck repaired, unsure if I will carry on to do enterprise with this particular establishment Later on. Disappointed Buyer.
And experienced to drag over due to the fact my tires was smoking definitely terrible, and was the new brakes footwear, if I'd pulled about, my auto might have caught fire, I received it property identified as autozone to request them whenever they were being the ideal kinds, yea, yea These are, went to advance auto parts and bought much more new ones and bought the right types, took back again those from autozone and Indeed they had been the incorrect types, they refunded my revenue, but I’m not happy because my rotors have grooves and the money I used to be out, gonna Get hold of an attonery to find out what I can perform…
I replied with Certainly and he pointed for me to wander to that corner of the store. Wherein I walked in excess of and defined to him what I needed. He appeared in the inventory region for not even 5 minutes just before handing my receipt to somebody else. After that, I waited A different 35minutes for them to inform me that a person component wasn’t there!!!!!!!!! Prior to he instructed me it wasn’t there, he questioned “And also you never ever picked up Go Here any one parts?!†Within a tone which insisted I might have previously picked it up. Soon after 40 minutes of my lunch hour squandered, they last but not least seemed up to determine who might have it.
You don’t hear about personnel going outside of THERE way to fulfill The client and also to also clearly show that Auto Zone is truly the “Consumers Option†in Automotive desires. I hope you may converse also David about his Unselfish Frame of mind and motivation to fulfill a client.
The shop experienced just one plus they claimed they'd a single at another retail store. They told me that they'd purchase it and I'd have the capacity to pick it up the following day at nine:30am. I payed for equally directly.
PS: To whomever in AutoZone that receives this email, please ahead on to management concerned with distribution and export.
February three, 2016 at 3:twenty five pm I’ve seem to be possessing challenges using this type of enterprise they might have 5 staff members working and nevertheless really need to wait around around a fifty percent hour to obtain service even tho I was the only real individual in The shop and just after I requested an individual for assist they might contact another person and that man or woman would contact some other person They only retain passing the buck until finally I eventually left The shop a bit later on my vehicle broke down And that i and my relatives had to wander dwelling and locate a tow truck this could have been averted if the workers truly did their position
To prime everything off, we were being last but not least working on the vehicle also to our shock, they ordered the WRONG PARTS!!!!!!!! I gave the employee Precisely my auto/make/model. WRONG!
Autozone works by using marketing and advertising methods,unlawful strategy, great print misguiding, tricking you with marketing and Discount codes which they don’t honor and does not work. No one is dependable to assist from regional shop to regional Workplace to company office. Autozone is a nasty buyer service illustration in vehicle-parts sector.
September seven, 2014 at one:46 pm I hope this finds all visitors a much better day than I had. Following searching in various different areas,I used to be informed to try Aotozone. I was in need of red tail gentle tape ,I'm disabled. When seeking to discover some one particular that can help me i saw no person,right up until I went within the corner there stood a man about the cellular phone I asked if he could guide me find the tape. The person claimed nothing at all to me then assisted the gentleman at the rear of me I stood back for 5-six minutes no trouble I did uncover it Bizarre that no-one greeted me or maybe cared I had been in the store. I approached the counter in hope of having support and the man reported “Cant you see im hectic on the computer here†He then yelled in a lady maned tinalisa and she replied “you'll be able to see im using a purchaser “so i ventured off to locate it myself just after seeking thru The entire keep,Not one particular human being or staff provided any enable right after investing Pretty much a half hour in The shop. I found my tape thankfully I took it to the girl at one other side of the store I didnt want to acquire any text with that male .
March 26, 2015 at ten:44 pm I planned to publish my modern experience at Autozone. I stopped there these days (I'm in PA, Rochester area) as my Test engine mild was on. A gentleman came out within the pouring rain and hooked up a code reader for me and printed out the effects and gave me some money preserving strategies the place he could have marketed me needless crap (I wouldn’t know). Even though at my automobile, he seen that my windshield wiper was a bit bent also. He went in acquired me a wiper and what I required to self-diagnose the exact problem considering the fact that code viewers are a tad vague. This awesome guy stood exterior in the cold and rain and put my blade on, stated the self-diagnostic strategy, checked to see if he could find an clear difficulty and then proceeded to stand outside the house for a longer time whilst I ran The brand new wiper to be sure the next wiper wasn’t off and what destroyed the main wiper.
I just would like to connection with the Using the executives of Intercontinental small business Section. I represent an essential spare parts manufacturing facility and we are interested on Autozone. We're planning to travel to US with an important porpousal for Autozone.